1. Data Controller
The entity responsible for processing the personal data collected through this website is:
AKARTEL SELECTED, S.L.
Address: Calle Luis Gordillo, 4, 03189 Orihuela (Alicante), Spain
Email: rafael@akartelselected.com
2. Personal Data We Process
AKARTEL SELECTED, S.L. may process the following categories of personal data:
- Identifying and contact information, such as name, email address, and phone number.
- Information voluntarily provided in forms, messages, or communications.
- Information about the project, property, or type of investment in which you are interested.
- Data derived from communications via email, telephone, or WhatsApp.
- Technical browsing data, such as IP address, device type, browser, and cookie preferences, where applicable.
We do not request any special-category personal data. Please do not provide information of this nature through the forms or contact channels on the website.
3. Purposes and Legal Bases
3.1. Respond to requests for information
We process data to respond to inquiries, provide information about promotions or real estate projects, and carry out the actions requested by the interested party.
The legal basis is the implementation, at the request of the data subject, of precontractual measures and the processing of the data subject’s request.
Submitting an inquiry does not imply that the person automatically consents to receiving advertising about other promotions.
3.2. Manage potential contractual relationships
When an inquiry leads to a reservation, sale, investment, partnership, or other contractual relationship, the data may be used to prepare for, manage, and carry out that relationship.
The legal basis is the implementation of precontractual measures, the performance of the relevant contract, and compliance with applicable legal obligations.
3.3. Send information about other promotions
When the data subject expressly consents by checking a separate box, AKARTEL SELECTED, S.L. may send you information about this and other promotions, projects, and real estate opportunities via email, telephone, or equivalent means of communication.
The legal basis is the consent of the data subject.
This consent is voluntary, does not affect the response to the initial inquiry, and may be withdrawn at any time by writing to rafael@akartelselected.com or using the opt-out method provided in the communication.
3.4. Ensure the website’s operation and security
We may process certain technical data to maintain security, prevent fraudulent use, detect incidents, and ensure the proper functioning of the website, its forms, and its computer systems.
The legal basis is AKARTEL SELECTED, S.L.’s legitimate interest in protecting its website, information, and systems.
3.5. Comply with legal obligations
Data may be processed when necessary to comply with tax, commercial, accounting, administrative, or any other legally required obligations.
4. Mandatory Nature of the Data
The fields marked as required on the forms are necessary to process the application.
If this information is not provided, we may not be able to respond appropriately or provide the requested information.
All other information is optional.
5. Recipients and Technology Providers
The data will not be sold or disclosed to third parties for their own advertising purposes.
Data may be accessed by providers who offer services necessary for the operation and management of the website, acting under the instructions of AKARTEL SELECTED, S.L., including:
- IONOS, a provider of hosting, infrastructure, and technology services.
- HubSpot Ireland Limited, a provider of CRM, forms, contact management, and communications automation.
- Providers of maintenance, security, email, IT support, and website management services.
- Government agencies, courts, tribunals, or other authorities when there is a legal obligation to do so.
- Google Ireland Limited (YouTube), as a provider of embedded audiovisual content, only when the visitor accepts marketing cookies and third-party content.
- WhatsApp Ireland Limited, when the data subject voluntarily decides to contact AKARTEL SELECTED, S.L. through this channel.
Vendors who have access to personal data must use it solely to provide the contracted services and implement the appropriate security measures.
6. International Transfers
Some technology providers, particularly HubSpot and its subcontractors, may process information or allow access to it from countries outside the European Economic Area.
In such cases, the safeguards provided for by the regulations will apply, such as adequacy decisions, standard contractual clauses approved by the European Commission, or other legally recognized mechanisms.
Additional information about HubSpot’s warranties can be found in its legal documentation and data processing agreement.
7. Retention Periods
The data will be retained for the following periods:
Applications that do not result in a contractual relationship
The data will be retained for a maximum of three years from the last actual contact with the data subject, in order to address any subsequent inquiries related to their request.
This deadline has been set taking into account the typical duration of decision-making processes and the planning, processing, construction, and marketing cycles for new-construction real estate developments.
The retention of data during this period does not, in and of itself, authorize the sending of commercial communications regarding other promotions.
People who consent to receive commercial communications
The data will be retained for as long as the data subject maintains their consent and, at most, for three years from their last interaction, request for information, or expression of interest.
This timeframe reflects the typical duration of the development and marketing cycles for new-construction real estate projects. Once this period has elapsed without any further interaction or confirmation of interest, the data will no longer be used for marketing communications and will be deleted, unless there is another legal basis for retaining it.
Consent may be withdrawn at any time.
Contractual Relationships
Data related to contracts, transactions, or billing will be retained for the duration of the business relationship and, thereafter, for the periods required by law to fulfill obligations and address potential liabilities.
Cookies and Browsing Data
They will be retained for the periods specified in the Cookie Policy and in accordance with the preferences selected by the visitor.
Once these time limits have expired, the data will be deleted or will remain blocked only for as long as necessary to address any potential legal liabilities.
Data retention must be limited to the time necessary for the purpose for which the data was collected.
8. Rights of Data Subjects
The data subject may exercise the following rights:
- Access to Your Personal Data.
- Correction of incorrect or incomplete data.
- Deletion of your data when it is no longer necessary.
- Objection to treatment under certain circumstances.
- Restrictions on processing.
- Data portability, where applicable.
- You may withdraw your consent at any time.
- The right not to be subject to decisions based solely on automated processing when such decisions produce legal effects or significantly affect you.
To exercise these rights, you may write to:
The request must specify the right you wish to exercise and include the information necessary to identify the requester.
Additional information may be requested—strictly limited to what is necessary to verify your identity—only when there are reasonable doubts regarding your identity.
If you believe that your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Agency.
The rights granted include the right of access, rectification, erasure, objection, restriction, and data portability.
9. Automated Decisions
AKARTEL SELECTED, S.L. does not make decisions that have legal effects on an individual based solely on automated processing.
When authorized by the visitor, HubSpot may record interactions with the website or communications in order to organize and manage contacts; however, this data will not be used to make automated decisions with legal effects.
10. Cookies and External Content
The website uses cookies that are necessary for its operation and, with the visitor’s consent, may use third-party cookies or technologies related to HubSpot and YouTube.
Visitors can accept, reject, or modify their preferences using the banner or the cookie settings option.
You can find detailed information in the Cookie Policy.
11. Safety
AKARTEL SELECTED, S.L. implements reasonable technical and organizational measures to protect data against loss, alteration, unauthorized access, disclosure, or processing.
However, no transmission or system connected to the Internet can be considered completely risk-free.
12. Updates to This Policy
This Privacy Policy may be updated when there are changes to regulations, the services used, forms, or data processing activities.
The current version will be the one published on this website, indicating, where applicable, the date of its last update.
Last updated: July 17, 2026.